The American Society of Appraisers located in Reston, VA (walking distance to/from Wiehle metro station) is seeking a highly motivated, uber-organized, customer-focused candidate to join our credentialing team. The successful candidate will be able to think on their feet, learn quickly and enjoy working in a fast-paced, high volume environment.
Areas of Responsibility:
Administer the credentialing and compliance programs for two of ASA's member segments according to the ASA Constitution Bylaws and Administrative Rules.
Review, process, track and escalate (when appropriate) all credential applications and reaccreditation applications submitted for review.
Encourage Candidates who have completed their education requirements to apply for the appropriate ASA credential and ensure they understand the corresponding requirements.
Maintain current information about the provisions outlined in ASA’s equivalency program with compeer organizations.
Maintain packets and pins for the designees and prepare certificates for newly designated members.
Keep members informed of the status of their credential application and package review.
Monitor credentialing and compliance information presented on ASA’s website and in ASA collateral materials to ensure the requirements are communicated properly.
Correspond with necessary chapters/committees regarding the credentialing and compliance processes as needed.
Maintain current information regarding the discipline’s requirements for USPAP continuing education.
Research, report and expedite the resolution of any problems or exceptions involving the credentialing or compliance process to the Director of Credentialing and Compliance.
Ensure member information is updated correctly in the database(s).
Provide follow-up correspondence for overdue accreditation packages with reviewers.
Provide follow-up correspondence for overdue reaccreditations/ recertifications with members.
Review and approve courses, workshops, conferences, etc. for continuing education hours.
Other items as assigned by the Director of Credentialing and Compliance.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
College degree required.
Two to four (2-4) years work experience preferably in an association or customer service role.
Superior organizational and communication skills with an emphasis on customer service
Strong advanced planning, coordination, trouble-shooting and problem-solving skills.
Ability to maintain a professional and harmonious relationship with ASA membership and staff in stressful or difficult situations.
Ability to work independently.
Exceptional attention to detail and ability to manage multiple priorities and projects.
Must possess a strong commitment to offering an outstanding member service experience.
Ability to read, analyze and interpret general business procedures.
Ability to write reports, business correspondence and procedure manuals and ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to work with mathematical concepts such as probability and statistical inference and the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Skills in Microsoft Office/Word/Excel and a working knowledge of databases is required.
The American Society of Appraisers is an equal opportunity employer.
Additional Salary Information: Salary is commensurate with experience. You must submit your salary history along with your resume/application in order to be considered.
About American Society of Appraisers
The American Society of Appraisers is a professional society located in Reston, VA. ASA offers a friendly work environment, a comprehensive benefits package, a great location in Reston, VA within walking distance to/from the Wiehle Metro Station, underground employee parking and much more.