Information Technology and Web, Research and Information
4 Year Degree
The Association of Women’s Health, Obstetric and Neonatal Nurses (AWHONN) is a not-for-profit membership organization that promotes the health of women and newborns. Our mission is to empower and support nurses caring for women, newborns, and their families through research, education, and advocacy.
The Database (Salesforce-based) and Reporting Manager will lead the standardization of nomenclature and analysis of data to support the organization using via Nimble User AMS which is a Salesforce-based platform.
We are seeking someone who is detailed oriented, enjoys working with data, can interface directly with internal stakeholders to understand their needs in order to administer and meet organizational goals. This person will serve as the "go to" for the development and marketing staff, keep current on new releases and AppExchange solutions, provide training, and more.
The position is integral to the overall success of the organization by maintaining, developing and leveraging constituent data and reporting and reporting used to make informed decision in order to move the organization forward. The successful candidate will have a record of success in improving processes and adoption using Salesforce and will be an enthusiastic team member who is organized, has high attention to detail, a positive attitude, and a resourceful nature.
DUTIES & RESPONSIBILITIES
Provide ongoing support to Director of AMS & Digital Services to administrate Nimble AMS database including user accounts, accounting, reports, membership, dashboards, and auditing
Work with various stakeholders and data teams to create standard operating procedures (SOPs) to ensure consistent data entry and use of Salesforce
Develop standards and processes to clean database records
Develop, document, and maintain efficient system processes and workflows for data entry, gift processing, prospect research and moves management to ensure data integrity
Develop and maintain dashboards and standardized reports for executive team and staff
Ensure accuracy and consistency of database information and formatting
Perform data migrations and/or mass data uploads from MS SQL and other internal and external sources
Perform database deduping and regular data hygiene
Perform regular audits to ensure data integrity and quality
Create and administer training to existing or new staff and provide one to one training to end users on an on-going basis
Create and manage departmental dashboards to aid the analysis and KPI tracking for fundraising and financial reporting needs
Work closely with accounting on various tasks and projects
Identify and develop tools to manipulate data where current system tools are insufficient with a focus on streamlining team processes
Provide standard and custom reporting for fundraising campaigns, planned giving and other giving, including batch reporting, month end reporting and ad-hoc reporting
Collaborate closely with Finance and Development teams to standardize routine queries exports, reports, and reconcile projected and actual revenue (product sales, dues, donations, sponsorships, and exhibits)
Other duties as assigned
QUALIFICATIONS & REQUIREMENTS
Bachelor’s degree (minimum) in related field
Minimum of 2 years Salesforce Database Management or Administration Experience
MS SQL Database development and management experience
Familiarity with Nimble User or Fonteva AMS experience a plus
Development experience with APEX and/or VisualForce
Experience with InTacct Accounting or other Sage accounting platforms a plus
A desire to “live” and “play” with data
Prior development and fundraising experience or exposure
Proactive, independent self-starter with strong critical thinking skills
A desire to seek out new learning and training opportunities to stay ahead of the curve
Ability to multitask, prioritize and re-prioritize as necessary
Team player mindset and excitement about working collaboratively
Excellent written and oral communication skills
Strong attention to detail and organizational skills
Ability to problem-solve and think creatively
Demonstrates initiative and flexibility with long- and short-term responsibilities
Demonstrated professionalism and ethical standards for handling confidential information
This position is remote eligible but is based in Washington, DC. This position may be eligible for telecommuting options in accordance with the organizational policy.
AWHONN remains committed to protecting the health and wellness of our staff while continuing to serve our membership who are sacrificing so much to serve their communities. In support of our mission, AWHONN is still actively recruiting for vacant positions. However, to help ensure the safety of our staff and applicants, all job interviews will be conducted by phone or virtually until further notice.
HOW TO APPLY
Please view AWHONN’s career page for application information including resume, cover letter, and desired salary. Incomplete application submissions will not be considered.
AWHONN provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The Association of Women's Health, Obstetric and Neonatal Nurses (AWHONN) is a 501(c)3 nonprofit membership organization that promotes the health of women and newborns.
Our mission is to improve and promote the health of women and newborns and to strengthen the nursing profession through the delivery of superior advocacy, research, education and other professional and clinical resources to nurses and other health care professional.