The National Council for Behavioral Health is the unifying voice of America’s mental health and addictions service and treatment organizations. For over 10 years, the National Council has offered internship opportunities to young people and students of all ages who have an interest in applying their passion, education and skillset to projects at a national association focused on mental health and addictions. The National Council’s internship program brings together interns from various disciplines to professionally develop together under the auspices of the Business & Strategy Department, while being tasked out to specific departments of the organization to integrate into project teams and complete various projects and initiatives.
The National Council is an equal opportunity employer. We embrace diversity and commit ourselves to creating an inclusive environment for everyone.
The Intern, Conferences will work directly with the AVP, Conferences to support a variety of events management needs of the organization. The National Council hosts the largest annual behavioral health conference in health care and hosts dozens of other trainings/meetings throughout the year, ranging from 15-6,000 attendees. Due to the COVID-19 pandemic, we have rapidly converted many events to virtual and looking ahead, the Conferences Department will be building out our capacity to host best-in-class virtual and hybrid events.
Essential Duties/Responsibilities: Duties will Include a combination of the following:
Coordinate registration processes in advance and on-site for conferences
Set-up/create and test registration websites and forms
Oversee data entry, payment, refund, and general procedures
Assist with registration customer service via phone calls and emails
Assist with registration and accounting reports
Order badge holders, ribbons, and other supplies
Provide backup telephone and email support
Assist speaker management and collection of key speaker and session Information via CadmiumCD, a speaker management system
Help coordinate speaker and session schedules
Provide backup support for speaker communications such as Issuing Invitations and letters of acceptance
Coordinate speaker travel and logistics
Coordinate speaker AV requirements
Pull session reports as requested
Coordinate staff, speaker, and VIP hotel sleeping room requirements
Order food and beverage using historical food consumption data
Order awards and other promotional items
Coordinate staff assignments
Manage conference websites
Any combination of education and experience that shows experience in a event planning or customer relations environment
Exceptional customer relations skills
Excellent database management and proficiency with Microsoft Office software (Word, Excel, Power Point, Access, Outlook)
Exceptional written and verbal communication skills
Attention to detail and excellent proofreading skills
Ability to establish and maintain effective working relationships with others and the desire to be part of a committed work team
Strong work ethic with an enthusiastic, positive attitude, and the highest level of integrity
Maintain regular and timely attendance
Strong organizational and time management skills
Ability to work both independently and in a team environment.
Ability to multi-task and meet multiple, simultaneous deadlines
Extremely fast paced working environment
Extensive computer usage
National Council is an Equal Opportunity/Affirmative Action Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
National Council uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please contact the Department of Homeland Security at 888-897-7781 or visitwww.dhs.gov/everify.
Telecommuting is allowed.
About National Council for Behavioral Health
National Council for Behavioral Health is the unifying voice of America’s community mental health and addictions treatment organizations. Together with 2,800 member organizations, it serves more than 10 million adults and children living with mental illnesses and addictions. The organization is committed to ensuring all Americans have access to comprehensive, high-quality care that affords every opportunity for recovery and full participation in community life. Mental Health First Aid has trained more than 780,000 individuals to connect youth and adults in need to mental health and addictions care in their communities.