Education Assistant

AMWA provides medical communicators with a welcoming, collaborative environment in which they can leverage meaningful connections, gain knowledge, share ideas, and solve problems. The Education Assistant position provides critical support to AMWA’s Education program as it works to fulfill AMWA’s mission to promote excellence in medical communication and provide education in support of that goal.  

The Assistant’s main responsibilities include education order fulfillment, education program administrative support, member database and learner systems support, and customer/member service. In fulfilling these responsibilities, the Assistant has significant interaction with members, prospects, customers and other staff.  

AMWA staff members have an opportunity to use and expand a variety of skills, think creatively, and innovate along with the organization. As a small staff organization, AMWA supports a collaborative working environment and recognizes the importance of each position’s value in meeting organizational goals. In this role, the Assistant will become familiar with all AMWA’s programs in order to provide high-quality service to AMWA members and customers. 

Major areas of responsibility include 

• Fulfilling Essential Skills (ES) workbook orders and coordinating ES digital enrollments
• Supporting other AMWA education programs (online learning, conferences/events, workshops) as needed
• Completing daily, weekly, and monthly tasks in the association management systems (AMS) and learning management system (LMS) to ensure database record integrity and administrative effectiveness
• Providing high-quality member service and customer support for AMWA’s education program, and other programs as needed