Director of Operations and Administration

QUALIFICATIONS:

• 7-10 years of progressively responsible business and project management experience required, including leadership of accounting, finance, and/or operations. Bachelor’s degree in Business Administration, Accounting, or a related area preferred.
• Strong financial acumen. Must demonstrate an understanding of and ability to articulate financial principles, process, and progress with all stakeholders. Experience developing and managing budgets of over $1M.
• Highly organized individual who demonstrates the highest standards of accuracy and precision in work. Ability to develop systems and organizing principles for others to follow.
• Experience working in and with databases, identifying and selecting technology solutions, and easily embracing and adapting to new technologies. Expertise in Office 365, including spreadsheets.  Experience with Salesforce, Dropbox a plus.
• Demonstrates a strong results orientation, able to independently prioritize work and deliver on tight timelines with competing priorities. Able to move seamlessly between strategic and administrative tasks as the situation calls for.
• Excellent critical thinking skills, including: the ability to identify problems or issues, create inferences on why the problem exists and how it can be solved, collect information or data on the issue through research, organize and sort data and findings, develop and execute solutions, analyze what solutions worked or didn’t work and identify ways to improve.
• Strong collaboration skills. Demonstrated ability to successfully work toward a common goal with others, including clear communications, active listening, taking responsibility for mistakes, and respecting the diversity of colleagues. Ability to seek productive input, secure buy-in, and reflect the input of stakeholders in recommendations and/or actions. Has experience helping teams to successfully overcome obstacles and opts for a “problem solving” approach.
• Strong written and verbal presentation skills. Ability to create clear charts and graphs to present data, confidently speak to groups and make a verbal case, and identify and articulate financial and operational risks to inform organizational decisions.
• Demonstrate good judgment by evaluating circumstances, considering alternatives, engaging stakeholders, appropriately escalating issues, and interacting with a high degree of EQ.
• Customer-centric orientation. Approaches members, stakeholders, and teammates with a customer-service mindset.