Customer Service and Support, Education and Training, Meetings/Expositions/Events
4 Year Degree
If you have a passion for facilitating virtual and hybrid events and supporting online professional education, TMA Global has an exciting contract opportunity for you! We are seeking a Webinar & Virtual Events Coordinator. This is an exciting opportunity for a contractor who has both experience and a passion for webinar and virtual/hybrid event support. This position will require, on average, 25 hours per week. During event weeks, the scope of work may exceed 40 hours with tight deadlines. Work can be done virtually, and will be overseen by Director of Brand and Creative, Director of Certification and Education, and the Events and Fulfillment Manager. As a contractor with TMA, you will be working with some of the most notable turnaround professionals and support staff in the industry. Our non-profit association has nearly 10,000 members across 54 chapters worldwide, including 34 North American chapters, and we are leading the restructuring industry with innovative and first-in-class webinar events, programs, and education opportunities.
RESPONSIBILITIES (SUBJECT TO CHANGE BASED UPON BUSINESS NEED):
Support attendees and speakers virtually.
Encourage participation and engagement with education programs and networking activities.
Online/Virtual facilitation that will support the learning journeys of TMA Members and event attendees.
Support ongoing communication between webinars to push learning content to attendees through social learning platforms.
Serve as a contact person for virtual event/webinar speakers/presenters.
Assist with preparation, day-of-event execution, closing out, and follow-up of virtual events on various platforms.
Assist with the preparation of event logistics.
Collaborate with other members of the TMA Events and Production Teams including Education, Design, Marketing, and Communications.
Web logistics support, virtual event and education support, conferences staff support, speaker support.
Assist full-time TMA staff with virtual event(s) and/or on-site management/operations (attendee support, webinar/virtual event setup and technical management, etc.).
Prioritize and manage multiple projects efficiently.
Learn about corporate restructuring and the work of different professionals involved.
Other responsibilities as assigned or required.
Excellent virtual facilitator skills and ability to answer and troubleshoot questions or to field to appropriate resource
Experience providing exemplary customer service under pressure
Excellent time management and organization skills
Experience working remotely and with partners across multiple time zones
Passion for Events or Events Management
Flexible work schedule
Positive, can-do attitude
Natural curiosity and desire to learn and grow
Ability to take direction and absorb information quickly
Ability to work in a fast-paced environment during events
Able to work independently & think critically; self-starter
Excellent verbal and written communication skills
Outstanding multitasking abilities
Opportunity to network with area professionals
Actively take part in the planning and hosting of Turnaround, Restructuring, and Corporate Health industry events
Gain experience in the fields of marketing, public relations, event planning, and team management
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law.
REQUIREMENTS & PREFERENCES:
Must be a graduate of a US accredited College/University (undergraduate or post-graduate program)
Prior experience with live and/or virtual event management/support operations are preferred
As we anticipate a return to in-person events, applicants in the Chicagoland area are preferred